Returns and refunds

Money-Back Guarantee Terms and Conditions:

1. Return and Refund Period:

• Customers are eligible for a refund within 180 days from the date of purchase.

2. Refund Application Process:

• To apply for a refund, customers must initiate the refund process within 180 days from the date of purchase.

3. Return of Goods:

• Customers are required to return the goods to the specified address. The goods must be in good condition and include all original packaging and accessories.

4. Refund Processing Time:

• Upon receipt of the returned goods and verification of their condition, refunds will be processed within one week.

5. Refund Method:

• Refunds will be issued through the original payment method used for the purchase.

6. Return Shipping Costs:

• Customers are responsible for the cost of shipping the goods back for a refund, unless the return is due to a defect or error on our part.

7. Condition of Goods:

• Goods must be in new, unused, and undamaged condition to qualify for a refund. Any damage or signs of use may result in a partial or no refund.

8. Exclusions:

• Certain items may be excluded from the money-back guarantee. These exclusions will be clearly communicated at the time of purchase.

9. Contact Information:

• For refund inquiries and to initiate the return process, customers can contact our customer support team at [Customer Support Email/Phone Number].

10. Governing Law:

• Any disputes related to the money-back guarantee will be governed by the laws of [Your Jurisdiction], and the parties involved agree to submit to the exclusive jurisdiction of the courts in [Your Jurisdiction].

Please Note:

• This money-back guarantee is subject to change without prior notice.
• The customer is responsible for ensuring that the returned goods are properly packaged to prevent damage during transit.